Dhaka Office
12th Floor, South Tower, Banani, Dhaka-1213, open from 10 AM to 8 PM
tbjee Support and Contact Together
If you need tbjee Support from Dhaka or another city, here you will find the right path on the tbjee Contact page with the official numbers, help center, and quick assistance directions
Download tbjee App View Help Center
Where to find tbjee Support
Whether the problem is small or big, you first need to know the correct address; tbjee Support team operates from Dhaka, starting and covering four official contact points, so you do not go around
Questions about bKash, Nagad, or Rocket get answers in the same place, faster than calling Help Center Check it, because the steps are laid out there
Chattogram Support Desk
6th Floor, Agrabad Commercial Area, from 12:00 PM to 7:00 PM direct assistance is available
Phone Support
Before calling, keep the user ID and the last 4 digits handy; verification finishes within 2 minutes
Email Support
You can send the written issue with screenshots; answers to common questions usually arrive within 1 business day
tbjee Contact and Payment Questions
Many people pause first at bKash, Nagad, or Rocket; the solution is usually simple, because the tbjee Support team checks accounts and transactions
Users coming from Mohammadpur, Mirpur, and Uttara get quick answers if the number and reference are exact, if needed Payment Guidelines If you check, the messages become shorter
bKash Support
Sending by matching numbers reduces errors; if transfer details are on one line, the team quickly finds them
Nagad Instructions
Keep Nagad receipt open on mobile; having screenshots reduces verification by 1 step
Rocket Documents
Reference number, time, and amount together make it easier to locate
Easy Verification
To avoid incorrect information, keep each message short; 3 pieces of information are usually sufficient
tbjee Help Center How It Works
First pick the question, then go to the correct department; this saves time, and you don't have to repeat the same thing
Write Question
If your issue is written in 12 lines, the team can quickly identify it; no need for lengthy descriptions
Choose Department
Account, login, or the help item; provide it so the right person answers
Attach Documents
If there are screenshots and error text, the problem can be identified quickly; everything can be sent from a smartphone
Get a Reply
Answers to common questions come quickly; urgent matters are given priority
If you already have tbjee Login, providing the ID is easier for new users tbjee App Starting with a look makes assistance smoother
Mailing Address
When sending documents, use the official Dhaka mailing address to reduce misdelivery
Mailing: include a one-page note, user ID, and contact number; do not state any financial claim; just clearly state the issue
Mailing Address
tbjee Support Desk, 12th Floor, South Tower, Banani, Dhaka-1213, Bangladesh
Response Time
Messages sent between 10 AM and 8 PM on business days are seen quickly
What’s needed
ID, issue, and contact number; having these answers many questions in one step
Secure Message
Before sending sensitive information, re-check the address; use the official path
tbjee Support Quick Info
4.5
Average Rating
33,702
Reviews
547K+
Active Users
99.2%
Uptime
tbjee has been active since 2022, service is available in 12 countries, so the mode of communication is a bit streamlined, so Dhaka users also receive quick answers
tbjee Contact FAQ
How to contact tbjee Support?
Use the official address, phone, or email above; if the issue is minor, first check the help center.
Can I get help with bKash, Nagad, Rocket?
Yes, there are separate instructions for these three methods in Bangladesh; a reference helps speed up.
How long to get a reply?
For common questions, the answer usually arrives within 1 business day; urgent matters are prioritized.
What if tbjee App is not available?
You can still contact us, but with the app, login, help, and notices are much easier.
Can I come directly from Dhaka?
Yes, you can come to the official address; if you time it beforehand, you won't have to wait.
Ultimately, tbjee Support, tbjee Contact, and tbjee Help are all on the same path; if trouble comes, first see this page, if needed. Download tbjee App